FLINT

The European Framework for Long-term Integrated care services (FLINT)

An early step in the Laurel project is the development of FLINT: the European framework for long-term integrated care. This framework helps to characterize integrated long-term care (I-LTC) programmes by showing how various aspects—such as human, social, and organizational factors—are interconnected. This makes it easier to understand the impact of an I-LTC programme.

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How was the framework developed?

FLINT is based on existing frameworks for I-LTC. Its development involved two steps:

A literature review: this identified 69 frameworks. Frameworks were selected if they were relevant to integrated care (IC), long-term care (LTC), or a combination of both (I-LTC). Frameworks focusing only on specific diseases, life stages, or target groups were excluded. Ultimately, 15 frameworks were deemed suitable. This resulted in the identification of six domains and related items.

Validation through a survey and focus groups: the survey aimed to check whether the domains and items were found relevant and to identify any missing aspects. The focus groups aimed to gather feedback on the framework’s clarity and practical usability. Participants in both included experts in the field of IC, LTC, or I-LTC from healthcare and academia, such as researchers, healthcare professionals, policymakers, and programme managers. Their expertise was essential to ensure the framework's accuracy and applicability.

The refined framework

Based on the feedback from experts, the framework was refined and expanded. The domains and items were clarified, and detailed descriptions were added for each item to clarify them. Items were categorized into three levels:

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Micro level focuses on individual care and interactions between people in need for care, the informal care workforce, and/or the health or social care professionals

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Meso level covers interactions within organizations and communities

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Macro level addressed broader system-wide aspects, such as policymaking and regulations.

Besides, the new framework emphasizes the necessary contribution of the unpaid care workforce, shown in the figure by an asterisk. These improvements make the framework more representative, comprehensive, and easier to apply in practice.

A visual representation of FLINT

FLINT
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= Micro

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= Meso

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= Macro

*applies to both the paid and unpaid care workforce

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People in need for care, unpaid care workforce, and communities

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Engagement of person and unpaid care workforce in co-creation process

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Empowerment and support for person and unpaid care workforce

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Education for person and unpaid workforce

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Community engagement and empowerment

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Paid care workforce and service delivery

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Collaborative commitment and culture*

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Collaborative care activities*

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Case-finding

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Shared decision making*

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Provision of person-centred care*

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Self-management support*

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Care coordinator

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Interdisciplinary collaboration*

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Professional development/training

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Workforce retention and capacity building and planning*

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Organisation of care

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Accessibility*

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Care transitions*

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Coordination of care*

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Resource management and resource coordination

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Leadership

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Innovation and research

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Quality improvement and learning

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Creating an enabling environment

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Partnerships/networks*

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ICT and ICT systems

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Digital tools and technologies*

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Interoperable information systems*

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Finance

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Budget for I-LTC programmes

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Sustainable financing system

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Reimbursement of I-LTC programmes for people in need for care

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Incentive arrangements for organisations

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Governance

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Accountability for care processes and outcomes*

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Governance and accountability arrangements

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Regulatory frameworks/regulations

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National/regional/local policies*

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Quality assurance and improvement processes

Next steps

The goal of FLINT is to fully capture the complexity of I-LTC and improve its implementation in practice. As a next step of the project, the framework will be applied to real-world practices to identify what works well and where improvements are needed. In this phase, feedback from individuals receiving care will also be incorporated. This way, FLINT becomes a practical tool for delivering better care.

Further information

A scientific paper on the FLINT framework is currently in preparation and will be shared on this page once it is published and via LinkedIn and our newsletter.

For inquiries about the FLINT framework, please contact Ms. Dr. Anam Ahmed (anam.ahmed@panaxea.eu) or Ms. Iris Boot MSc  (iris.boot@panaxea.eu).